Terms, Conditions, and Agreements

The terms and conditions below apply to all coaching, mentoring, and consulting services provided by Leigh Espy (“Coach”) acting for and on behalf of Dragonfly, LLC (“Company”) to any individual or organization (“Client”) and constitute the contract for the service to be provided by Leigh Espy for the client.

By purchasing coaching, you affirm that you understand and agree that your coaching results are dependent on your actions and you are fully responsible for creating your own results.  

By clicking “I Agree,” entering your credit card information or other form of payment, or otherwise enrolling, electronically, verbally, or otherwise, you agree to services by Leigh Espy and/or Dragonfly LLC, and you are entering into a legally binding agreement with the Company, subject to the following terms and conditions:

Coach-Client Relationship – Duties & Responsibilities

A coaching relationship is a partnership between two or more individuals or entities. This relationship is not a legal partnership, instead more like a teacher-student or coach-athlete relationship. Each party must uphold their obligations for the coaching relationship to be successful.

A.    Coach agrees to maintain ethical and professional behavior throughout the coaching relationship.  

B.    Client agrees to communicate honestly, be open to feedback and suggestions, and to fully engage and devote himself/herself to the coaching process.

C.   Client acknowledges and agrees that it is ultimately the Client’s decision how he/she incorporates coaching into each aspect of life.

D.   Client is solely responsible for implementing the techniques discovered through coaching.

E.    Client agrees to the following conduct:

  • Be on time for sessions.

  • Be present with the coach and free from distraction for the sessions.

  • Be prepared for each coaching session with an agenda of what you want coaching on.

  • Make sure the coach knows everything he/she needs to know so he/she can coach.

  • Give the coach permission to be direct and bold.

  • Take my own notes and be responsible for my own learning and take-aways.

  • Provide my coach with feedback on what’s working and what’s not.

  • Inform my coach of scheduling conflicts more than 48 hours in advance of our session or I’ll forfeit my coaching time (and pay the associated fee for coaching).

F.    Coach agrees to the following conduct:

  • Be on time for sessions.

  • Be present with you and free from distraction for our sessions.

  • Hold what is shared in confidence.

  • Be kind, honest and direct.

  • Be prepared for each coaching session.

  • Validate, focus on, and believe in your strengths and the best in you.

  • Accept you fully and meet you where you are.

  • Support you in considering new perspectives.

  • Co-create new possibilities with you.

  • Support your learning and forward your progress.

  • Consistently focus on your highest agenda for yourself.

Confidentiality

Information supplied to me by the Client in coaching sessions will be treated as confidential. This includes processes, strategies, and business trade secrets.

This information will never be disclosed to a third party without the client’s prior permission, unless required by law.

This coaching relationship, as well as all information (physical or verbal) that the Client shares with the Coach as part of this relationship, is confidential. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. BE ADVISED: the Coach-Client relationship is not a relationship protected by legal confidentiality (like doctor-patient or attorney-client). As such, the Coach could be required to divulge otherwise confidential information to authorities.

Cancellation Policy

Coaching. Client agrees to notify Coach at least 48 hours (two business days) in advance of any scheduled session that he/she needs to cancel. Coach reserves the right to charge Client for the scheduled session for a missed/canceled meeting that does not meet the required 48 hours advance notice.

In the event you notify me that you wish to postpone the Services or the Session, you have up to 60 days to reschedule and use a one-off coaching session and up to 90 days to schedule and use the three sessions in coaching package.

In the event that I, the Coach, must cancel the Services or a Session, as applicable, for any reason, I shall offer you a new date for the Services or the Session and no additional Fee shall be payable by you.

No refunds, credits or transfers are given for no-shows.

Limited Liability

I make no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered.

In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date. Client agrees that the Coach is not liable or responsible for any actions or inactions, or for any direct or indirect result of any services provided by the Coach.

Entire Agreement

This document reflects the entire agreement between the Coach and the Client and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client.

Dispute Resolution and Legal Fees

In the event of a dispute arising out of this Agreement that cannot be resolved by mutual agreement, the Parties agree to engage in mediation. If the matter cannot be resolved through mediation, and legal action ensues, the successful party will be entitled to its legal fees, including, but not limited to its attorneys’ fees.

Legal and Binding Agreement

This Agreement is legal and binding between the Parties as stated above. This Agreement may be entered into and is legal and binding both in the United States and throughout Europe. The Parties each represent that they have the authority to enter into this Agreement.

Severability

If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or enforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

Waiver

The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party’s right to subsequently enforce and compel strict compliance with every provision of this Agreement.

Applicable Law

This Agreement shall be governed and construed in accordance with the laws of the state where both Parties reside, without giving effect to any conflicts of laws provisions. If the Parties reside in different states, this Agreement shall be governed and construed in accordance with the laws of the State of Tennessee, without giving effect to any conflicts of laws provisions.